Tuesday, September 24, 2019
Module 2 Case Essay Example | Topics and Well Written Essays - 500 words
Module 2 Case - Essay Example Several techniques of collecting data on the system requirements have been identified and applied. Among those techniques, the interview method has proven most effective. The advantage of the interview method over the other methods is that, it offers the system analyst a hence to get inclusive responses from the departmental heads. This ensures that all the aspects of the various departments in the firm are integrated into the system. This document outlines some of the steps to be followed in the interview process. The first step in an interview is to select the interviewees. To ensure that helpful information is obtained, different stakeholders should be involved in the interview. Some of the stakeholders would include managers, company employees and the general end user of the system. By selecting interviewees from different departments/ niches, reduces chances of biases in the information obtained. Once the interviewees are selected, the next step would be the development of the interview questions (YouTube, 2015). The questions should be developed such that they are free from ambiguity, and they use a language that can easily be understood by the interviewees. The questions can be either structured or unstructured. The structured type of questions attracts specific and straight to the point answers, whereas the unstructured questions remain open to the respondent to give any answer/ or view. For the purpose of efficiency in data analysis, the bigger percentage of the questions should be structured. The structured questions are appropriate when the expected data from the interview requires analysis to identify some patterns. On the other hand, the unstructured questions are relevant to a scenario where the opinion of the respondent is required. This offers the interviewee a chance to use any words to respond to the question asked. This makes the analysis of the unstructured qu estions difficult as compared to their
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